I am currently in Mexico and I can call out fine but when my family members call me when it is time for my voicemail to come on they hear a voice in Spanish and my voicemail never comes on. I am able to call my own number and reach my voicemail but when I get incoming calls they cannot get through. How do I get the resolved so they can leave me voicemail messages. I have a Samsung SIII. Thanks,
I still have the VZW SIM card in my phone. I am not sure what the recording says. I do not hear it when I call my voicemail from my phone. My family members do not speak Spanish so they are unable to tell me what it says.