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Verizon is 2020 just changed phones to s20 and now having the same issue did all the suggested trouble shooting and still get the same error
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I got the same issue but nine us a mess I have 3 phones they are giving me thus same annoying errorbut on 1 of the oldest phones connects with no problem on the hot spot ,unbelievable verizon ,its your bet work not our phones ,I'm switching ,
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We'd certainly hoped your new phone would work like a breeze Hvdx. Hearing that you are having trouble with your new phone is concerning but we are here to help. To confirm, are you utilizing Wi-Fi at the time that you are attempting to turn on the Hotspot?
CandiceH_VZW
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Hi JefftheGreat....
Have you called Verizon Tech Support. My problem was a while back with my Note 8. Before that one I had used a Note 4 for 5 years with NO problems at all. But....to get back to the subject, I called Verizon Tech Support and they ordered me a new phone from Asurion, my insurance carrier. It happened one time after I received the new phone, but they fixed it right away. I don't know what they did, but it worked. I have had no more trouble with my Hotspot. In fact, I use it at home for my wifi on my computer and for my DISH account on television. No problems at all anymore. I've been with Verizon a good many years and have always found them to be there when I needed help. Now it's during specific hours which is sometimes annoying since my mobile is the only connection I have to people, emergencies, etc.
I wish you luck...if you call them they will get it fixed. Just be patient. ❤️
Elizabeth
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jeffthegreat201
VanessaS_VZW
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Just purchased a Samsung S10 5G yesterday and I have the same error. Done everything other owners did as I read NUMUROUS forums about the same issue. Apparently these phones are either just junk or a software issue? Will return this 1k phone back to the store asap.
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Idk if you have solved this or not, but why worked for me was downloading the Tech Coach app and chatting with someone. I just had to power off my device while they reset the hotspot.
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We want to keep you connected RMorgan1385. What is the error that you are receiving? Are the other services working for you, like calls, texts, and regular data? RosanneM_VZW
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Hello, I just got my galaxy 10 and having the issue "mobile number not found" when I try to turn on the hotspot. I did a system update with the latest software, restarted the phone. What do I do?
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I apologize for the trouble you are having with Mobile Hotspot. We can help you share your data. Please respond to the Private Message sent to you to continue. BobbyN_VZW