- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Extremely difficult to press keys due to the screen protector put on by the sales associate at the store. We did the latest system upgrade (G950USQU1AQD9) without any improvements. HOPE it gets fixed quick!!!!
About to rip this screen protector off! But should something happen to my screen without it, will they cover the repair?
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I feel your frustration. I have tried 3 different types of protectors. While the Verizon one stays on the best it also makes it hard for keys to work. The ZAGG curve is a good one to press but pops off. The OterBOX is just a mess all around.
HOWEVER GOOD NEWS!! ZAGG today released the SAPPHIRE for the S8. Unlike the others it does NOT just stick to the sides. The SAPPHIRE was used for the IPHONE and was given a great rating all around. So I would check into this., But beware they are selling fast so may have to wait on back order.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
We always want to see you have a great device experience. I regret the protector has caused so much hassle. Is this only happening when using the keyboard or through all screen functions? Does the protector have an excessive amount of dust or bubbles?
Verizon_Customer_Support
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It is happening through all screen functions. Another customer was in the
store with the same complaint.
No dust or bubbles visible. It the InvisibleShield Glass Curve for Galaxy
S8 installed at the Verizon Store at time of purchase.
I haven't been able to enjoy the features of the new phone as the
frustration of pressing so hard or multiple times is causing me not to
utilize it.
On Wed, Apr 26, 2017 at 1:38 PM, vzw_customer_support <
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I feel your frustration. I have tried 3 different types of protectors. While the Verizon one stays on the best it also makes it hard for keys to work. The ZAGG curve is a good one to press but pops off. The OterBOX is just a mess all around.
HOWEVER GOOD NEWS!! ZAGG today released the SAPPHIRE for the S8. Unlike the others it does NOT just stick to the sides. The SAPPHIRE was used for the IPHONE and was given a great rating all around. So I would check into this., But beware they are selling fast so may have to wait on back order.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thank you E5Destroyer. I just ordered the Sapphire with free shipping ($49.99).
Fingers crossed this works!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Omg thank you so much, it works great!!!!