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Re: The latest update seems to be affecting mobile data.

Member

I have heard that "Global" mode doesn't support LTE, so try settings -> Data Settings -> Mobile Networks -> LTE/CDMA

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Re: The latest update seems to be affecting mobile data.

Member

God... I know that feeling to a T! i litteraly have my bionic sitting 10 feet away where i left it after moving to the s3...

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Re: The latest update seems to be affecting mobile data.

Member

Think about that... the SGS3 is effectively identical on Sprint, AT&T, T-Mo, and Verizon. it is an amazing phone on 3/4ths of the carriers... and half of the bloat/different bloat...  Samsung pushes the update to the carriers, which then fuck it up...  Verizon just takes the longest, as they have the worst coders.

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Re: The latest update seems to be affecting mobile data.

Not applicable

However you and I and others know that any update is a risk. I have great luck with phone updates, but my pet peeve has been how we as consumers take things like "update Tuesdays from Microsoft" as a regular part of life. They keep putting out patches and updates and we go on accepting them as the norm.

Now look at how many updates you receive for the free and paid apps we have. I can tell you I have at least one update to some app everyday due to the fact developers are pushing out these programs without really knowing what effect these apps have on our devices.

Reminds me of that bond movie where that Carver Media Group deliberately puts out bugs in the software to have the user stuck with it.

Samsung had a suite that was not manditory to install but voluntary but it is a chance the users take like any update we install however we cannot blame no one but ourselves for taking that chance. It burns me up when I update something and it works worse than it did before. But I assume the risk.

We live and learn. Don't we?

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Re: The latest update seems to be affecting mobile data.

Member
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Re: The latest update seems to be affecting mobile data.

Member

Oh the problems I've had. Does Verizon actually read these?

Okay. I updated the day Verizon released the update. That same day I was on 3G the rest of the day. I got over it. The next day or so I was getting failed SMS Messages. So I called Verizon and asked if they are experiencing any technical issues in my region. They weren't. I then drove to a Verizon store with my phone stuck in 3G. She laughed at me and did a soft reset and fixed it for like 10 minutes.

Later that night I did a factory reset. No help. Then I called again and they said a new sim card will fix it. Guess what! It didn't.

Tonight I called again and they submitted a Network Ticket.

Now I'm stuck on either 3G or 4G but with the worst data speeds I've ever seen and still can't send a text message 

There are times when I try to send a picture message that my phone drops data all together. Only way to get it back is to reboot.

Another thing, my wifi is on but it still says 3G/4G.

Please help! I don't want a new phone.

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Re: The latest update seems to be affecting mobile data.

Sr. Member

No VZW does not read these it is a peer to peer forum.  My understanding of these problems from what I have read will take another update and that is being worked on at this time.  Some don't have all these issues and some do.  I for one do not have all the issues that others are having with the S3 but I did get the free trial of caller name id which I quickly disabled and opted out.  This fixed the issue with the 4G and Wifi icon in the notification area of the phone all the time.  Some people a new sim will fix the problems for some it does not fix the problems,  Some is just a temporary fix and issues come back.  Hope the fix comes soon for everyone.  It sure is keeping VZW and Samsung busy.

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Re: The latest update seems to be affecting mobile data.

Member

>Duplicate post deleted. Crossposting is against the VZW ToS<


Message was edited by: Verizon Moderator><

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Re: The latest update seems to be affecting mobile data.

Member

Problem - resolved?

I have done nearly one day of testing and I think I have found a resolution to this problem. Unfortunately, Verizon is probably not going to like the fix. For my phone - it was removing the Caller ID application that Verizon snuck onto my phone with the update.

Thanks to a poster from Android Central I read through his suggestions and was able to fix ALL my problems with my phone.

To review. I updated my phone a week ago and immediately was having troubles with my data connection. I went from a decent 4G signal at work and at home to a 3G signal. When I would try to send a picture message it wouldn't send and I would find myself without any data connection at all. Unfortunately, this was intermittent at best. The other problems I noticed were that my data connection was at the slowest speed I had ever seen on a smartphone. And I mean slow. I have screenshots to prove it. I was not even getting 1kb down on 4G. Another problem that was persistent, was that when my wifi was active the data connection (4G/3G) was active the entire time. This didn't bother me much, but it did concern me because I was worried about battery life.

I started dropping calls and getting notifications that my text or picture message couldn't be sent. My only solution at that time was to reboot my phone. So, on Thursday last week I called Verizon and asked if they were experiencing any network troubles in my area - they were not. I knew that in order to troubleshoot I was going to need to call in from a phone other than my cell phone. So, instead I decided to go to an actual Verizon Wireless store.

While there, the lady kind of looked at me funny, pulled the battery from my phone and rebooted it. Once it was up and running I was back on 4G. I told her that I was not confident that the fix was going to last because I had tried this prior to going into the store.

Later that afternoon I suddenly started experiencing the same exact problem. I knew that Verizon was going to want me to do a factory reset; very hesitantly I decided to give it a try. I spent several hours trying to restore my phone back to my personal customization but noticed the problems continuing.

On Friday I called Verizon and was recommended to try a new SIM card. I was able to survive the weekend and on Monday I went to Verizon and had them replace the card.

Monday night, again at no surprise, I was still experiencing the exact same problems. Although, I have to admit I was feeling rather confident this time. On Tuesday night I decided to call Verizon again and ask them for another solution. The lady was very friendly and sent in a Network Ticket to see if the local network was experiencing any troubles. And so I'm to wait for a few days.

Well, instead of waiting I decided to read through the forms on Android Central. There I found that dozens, if not hundreds of people claim that they were experiencing all the same problems. One user suggested a solution.

Up until this point, because I was having a difficult time with sending a basic text message I had downloaded the Verizon Wireless text messaging application from the Google Play Market. I must say - that was a bad idea. I'm sure that application is great for some, but was incredibly basic and clunky. I felt like I was back on my old LG flip phone in 2007.

Anyway, the recommendation was to go into the new Caller ID application that Verizon snuck in on the update last week. I turned off the free trial period and then within that application I selected - remove from phone. Afterwards, I decided to remove the Verizon Wireless text messaging application as well.

I rebooted and BAM! My phone is back to it's normal self. I couldn't be happier.

I literally went from the best phone of my life prior to the update to feeling like I was back on my HTC Thunderbolt again (not my greatest experience). My phone was less responsive, the battery drained much faster and the data speeds were so bad that I thought for sure the local network was down. My phone went from being the best to the worst.

After I uninstalled both of those applications my phone is literally back to it's normal self. At least, for the past 24 hours or so. The Samsung Galaxy S 3 is the best phone I've ever had ... I can't believe how one application that Verizon forced down my throat could cause all those problems. I highly suggest removing anything that Verizon Wireless has to offer in terms of applications.

Verizon Wireless may be a big company that knows how to make money hand over fist all while having a very good 4G network, but when it comes to applications it should either reconsider the developers or put real money into them and put quality over quantity.

Good luck to you all. For me...I'm back to normal.

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Re: The latest update seems to be affecting mobile data.

A friend has a Samsung S3  with T-mobile got an update (almost same kind) and they did not get any problems with their update. Is Verizon wireless testing enough the software?

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