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The last 2 S7 Edge updates are terrible. I have to reconnect to wifi everytime I walk in the house, my text alerts are off, my calendar is not on home screen. How do I roll back.
CatTitter
Newbie
‎06-03-2017 04:52 PM

The last 2 S7 Edge updates are terrible.  I have to reconnect to wifi everytime I walk in the house, my text alerts are off, my calendar is not on home screen. How do I roll back.

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Re: The last 2 S7 Edge updates are terrible. I have to reconnect to wifi everytime I walk in the house, my text alerts are off, my calendar is not on home screen. How do I roll back.
vzw_customer_support
Customer Service Rep
‎06-05-2017 05:10 PM

CatTitter- we know how frustrating it can be when your phone is not working properly. Let's begin troubleshooting your device to see if we can resolve this. What is your current software version? You can check this by going to Settings > System Updates. Does your phone not connect to any Wi-Fi network or is it only your home Wi-Fi?

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: The last 2 S7 Edge updates are terrible. I have to reconnect to wifi everytime I walk in the house, my text alerts are off, my calendar is not on home screen. How do I roll back.
jrh4054
Specialist - Level 3
‎06-06-2017 05:05 AM

Unfortunately, you can't go back to the previous software version.

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