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Texts are sending as SMS via server (S9+)

Member

Since the last update, my read receipts only say sending as SMS via text even if I send a picture. I do not get the sending, delivered or read receipt when sending to another Verizon number.

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Re: Texts are sending as SMS via server (S9+)

Member

I mean to say sent as SMS via server and not via Text.

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Re: Texts are sending as SMS via server (S9+)

Customer Support

We can understand how that is a convenient feature. What messaging application are you using? BrittanyC_VZW

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Re: Texts are sending as SMS via server (S9+)

Member

For me, this just started happening on a Samsung Galaxy S9+ with the Messages app that came on the phone.

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Re: Texts are sending as SMS via server (S9+)

Customer Support

Got it. Let's dig a little further. Have you recently made any changes to your device such as updates?

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Re: Texts are sending as SMS via server (S9+)

Member

It started this morning after the update and only to One number that I sent text messages to.  Sent 4 other people text messages and it did not show :  sent as SMS via server on those.

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Re: Texts are sending as SMS via server (S9+)

Customer Support

We are sorry to hear that your messages are not sending properly. With regard to your text messaging issue has there been an recent updates on your device? Are you using the standard text messaging application or a third party application for this service? 

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