Texting
Celeste1965
Newbie

Verizon must have updated something recently. Since yesterday my texts have not been the same. Voice texting isn't working like it used to and I have to tap several times on the screen to even start typing it is very annoying and it's taking me longer to send texts.

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Re: Texting
vzw_customer_support
Customer Service Rep

Celeste1965, getting your text message app to work the way you need it to be is a must and we are happy to help. Can you please confirm which messaging application you are currently using? JoseL_VZW

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Re: Texting
Celeste1965
Newbie

Message+, Red bubble with a white envelope inside.

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Re: Texting
vzw_customer_support
Customer Service Rep

Thank you for clarifying. Let's try some troubleshooting steps. Please click this link and follow the steps to clear the app's cache and data: http://spr.ly/6604GSl6G Once you complete the steps, power the phone off and back on, and let me know if you have different results, thanks again.  

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