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Text message issues

Member

I am not receiving all text messages nor are people receiving all of the ones I send them.  This started happening after the marshmallow update.  I have called Verizon at least 4 times and they have been unable to fix the problem.  Can anyone help?

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Re: Text message issues

Community Manager
Community Manager

We know being able to use messaging is very important, Jen7895. Let's get to the bottom of this issue together. Which messaging application are you using and do you notice any patterns like who it happens with and who it doesn't?


EricW_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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