Text Messages fail to send when connected to WiFi

dpdavis54
Member

I am using the Messages App (Samsung, Yellow Background) to send messages.  Intermittent delivery when sending.  80% of the time i must turn off wifi to send a message then turn wifi on.  Phone is up to date.  

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Re: Text Messages fail to send when connected to WiFi

bearone21
Leader

some older phones couldn't send messages over wi-fi.

have you ever been able to send a message with wi-fi?

Re: Text Messages fail to send when connected to WiFi

Verizon Employee

Text messaging has become so common it’s hard to think of life without it, dpdavis54. We want to ensure things are working as they should be. It’s been a couple days since you posted this comment and I see bearone21 has offered some help. Have you solved this issue? Please provide a detailed update.

GeorgeS_VZW

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  If my response answered your question please click the “Correct Answer” button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Re: Text Messages fail to send when connected to WiFi

dpdavis54
Member

I have been able to send texts for several months while connected to WiFi. Recently,  in the last 2 months, when I type a text and hit send I see a spinning wheel and after about 30 sec I get a notification that my message failed to send.  I then choose the option to resend message.  This may or may not work.

If I turn off WiFi and then hit resend, the message sends 100% of the time. While sending a message when WiFi is on works 50% of the time. 

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Re: Text Messages fail to send when connected to WiFi

dpdavis54
Member

Issue has not been solved yet.  Please see my reply to bearone21.

The issue is intermittent. I don't believe I am attempting to send the message OVER WiFi just when I am CONNECTED to WiFi. 

I am not aware of any settings I have changed.

I like being connected to WiFi to save on Data but this issue is a hindrance in my daily tasks.

Re: Text Messages fail to send when connected to WiFi

jrh4054
Sr. Member

Over Wi-Fi and with Wi-Fi mean the same thing.

Re: Text Messages fail to send when connected to WiFi

bearone21
Leader

if wi-fi signal is weak, the message goes over the network. is your router up-to-date, relatively new??

Re: Text Messages fail to send when connected to WiFi

dpdavis54
Member

i have been able to send messages when connected to WiFi in the past.  Now, it only works 1/2 the time.

Re: Text Messages fail to send when connected to WiFi

dpdavis54
Member

WiFi signal isn't weak but I am not sure if it is up-to-date.  I am using an AT&T Whole-home box for internet at home but at work, I have know idea what ISP is being used.  The issue is happening in many different locations.

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Re: Text Messages fail to send when connected to WiFi

jrh4054
Sr. Member

You might try using your own router.  Spectrum, my cable and wi-fi provider, told me it would be better if I used my own router.