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System update

Member

I just bought the Samsung Galaxy S7 Edge and it has done a system upgrade multiple times in the last 12 hours.  Has anyone else had this issue?

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Re: System update

Verizon Employee

weckyb-

Congrats on your new phone! I am sure you will love all the features this phone has to offer. Software updates are essential when available. No worries, we will figure out this issue for you. Has the phone prompted you to update the software or has it completed but it has not finished the installation? Are you connected to WIFI?

Carment_VZW

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