System update
weckyb
Newbie

I just bought the Samsung Galaxy S7 Edge and it has done a system upgrade multiple times in the last 12 hours.  Has anyone else had this issue?

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Re: System update
carment_vzw
Verizon Employee

weckyb-

Congrats on your new phone! I am sure you will love all the features this phone has to offer. Software updates are essential when available. No worries, we will figure out this issue for you. Has the phone prompted you to update the software or has it completed but it has not finished the installation? Are you connected to WIFI?

Carment_VZW

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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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