Started system update at 3am this morning. Woke up six hours later and the phone is still busy with the update. Can't even turn it off. Now what??
HARLEYMAKR,
We always want to make sure you have a great working phone you can rely on. That's a long time for an update. What is the screen showing? If it is still showing after this much time we can use these steps http://vz.to/2hm9Bz8 to restart the phone.
AndrewT_VZW
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