System Update--Over and over and over again
Allyson_O
Newbie

Bought S6 yesterday. It is constantly telling me there is a system update. I have 'updated' a good 5 or 6 times now. Is it not fully downloading or are there THAT many updates?

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Re: System Update--Over and over and over again
Maclovin82
Newbie

Same problem here. Downloads the update just fine but fails every install attempt. Just got my phone the other day too

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Re: System Update--Over and over and over again
vzw_customer_support
Customer Service Rep

Hi Allyson_O, It is exciting to get a S6 but that update message must be bothersome. Let me help to get your device to update so those message goes away. Something does sound strange there should only be one update.  Are you powering off your device during the update download? Here’s a link to our software upgrade assistant that is a great option and helps with getting this update completed http://tiny.cc/9hkr6x . Post back with the results if you need further assistance.
EdW_VZW
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