Suddenly, I'm roaming when at home.

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I've always had spotty service in my condo in Westlake Village, which is the reason I switched to Verizon some years back.  It was better than AT&T.

Starting last week, my phone has been prompting me that "Roaming is enabled."  I haven't changed anything but now I get a very poor signal, to the point where I am not receiving some text messages while I am at home.  Could some sort of software change have been pushed onto my phone?  Has Verizon changed any antennae in my neighborhood?  This is unbearable.  I need guidance.

-PJ

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Re: Suddenly, I'm roaming when at home.

Expert

What is your zip code?

You can try turning off the phone and removing the SIM card for a few minutes. Reassemble and boot up the phone to force it to reconnect with the network. I would suggest trying this in an area where you can get a strong signal.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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