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Subscription to Hot Spot

Member

I've been trying connect to my Hot Spot for the first time. I keep getting a message to subscribe. When I click on the link I get a scrambled message like a computer read-out.  I thought i was already subscribed

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Re: Subscription to Hot Spot

Sr. Member

An acutal hotpsot or hotspot on your phne? Which plan do you have how many lines? if you;re talking about an actual hotpot device it has to have it's own line

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Re: Subscription to Hot Spot

Community Manager
Community Manager

I too would be concerned if I was getting this type of error message when trying to use my mobile hotspot as well, Ricks2524. Let's work on getting this fixed. When did this issue first start happening? What changed with your device/account/plan before this started?JosephE_VZW

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