Stuck on white Verizion screen Galaxy S4
jppilars
Newbie

Today I awoke to find my galaxy S4 stuck on the white verizion screen.  i have since taken out the battery and re-inserted. The phone rebooted but got stuck on the same screen.  I then attempted a to clear the cache through the factory rest option. At that point i rebooted and still stuck on the verizion screen.  Please help my phone is my life as I am in sales.

Thanks

0 Likes
Re: Stuck on white Verizion screen Galaxy S4
vzw_customer_support
Customer Service Rep

jppilars, sorry for the rude awakening. Help is here to get your device back up and running! Does your phone have any physical or liquid damage? Did you hard reset your device like this? http://vz.to/PYuUYz

Lasina_VZW
Follow us on Twitter @VZWSupport

0 Likes