When trying to use my speakerphone, I can hear the person I'm speaking with but they can't hear me. The case is not covering the microphone. The microphone works fine when used in regular phone mode or if I use voice commands like in Google or Message+. Is this a known problem? Is there a way to fix it?
sapyatt,
Thanks for bringing this to our attention. We know how serious a failing mic can be. We took a look through all known issues and nothing was found that matches what you're describing. Let's see if we can do some of our own troubleshooting to get this fixed for you. How long ago did this issue begin? Any new applications or updates downloaded right before it started?
EricW_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Start a new topic or ask questions in the open forum.
