We recommend using the new SIM Card in the device, as it will ensure the service is running its best. If you have any additional questions, please let us know.
Thank you Robert for the advice. I noticed my 5 year old SIM card of course says 4G on it. It's working but I will be contacting CS about getting a new one.
We can definitely get you a new SIM Card in one of our corporate stores or sent to you in the mail for free. Is there anything else that we can assist you with at this time?
Unless you know for sure your area has a lot of the 5G network available, it might be worth staying with the 4G LTE SIM card from your old phone for the time being.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Thank you for that advice. I was thinking that because I live and work in mostly rural SE Georgia. I'm guessing maybe Savannah has some 5G but I do not travel there much. I used to have an app that automatically showed coverage in an area. So you know of one?