Screen lock

[mec302]

When I activated my screen lock with a pin code, I cannot place an outgoing phone call through my Bluetooth earpiece.  If I want to place a call, I have to disable the screen lock first.  This seems to defeat the whole purpose of hands free calling while driving my car.  I was always able to place Bluetooth calls while the screen lock was on with my old Droid 3.  Is there a way to get around this problem on the S4?

[neilk]

I cannot speak for a bluetooth headset by in my car with its built-in bluetooth hands free feature, I can send or receive a call with the screen lock in place.  This was also true in my previous phone, the HTC Thunderbolt.

[stargazer72460]

Did you turn on the Automatic answering?

If not, touch the Phone icon and then press the Menu button.

Choose Call settings

Choose Call accessories

Place a check mark on Automatic answering and then choose the Automatic answering timer (2, 5, or 10 seconds).

[stargazer72460]

Sorry mec302, I didn't read you problem correctly.  I did get you in the area to fix your problem though.  After you get into Call accessories, there is a third setting for Outgoing call conditions.  Change it to Even when device is locked.

[mec302]

Thanks for the response.  I did try the "Even when device is locked" option...  it didn't change anything.  I can receive calls when the phone is locked, but I can't make any outgoing calls.  Maybe I have some software bug.

[stargazer72460]

Unfortunately, I didn't try using my solution before posting it.  I only use the Swipe for the lock screen option.  I changed it to  the PIN code option and it will let me receive a call, but just like you when I try to make a call using my bluetooth earpiece, the phone wants the unlock code.

[ladytraveler]

Interestingly, I can confirm it works fine with a car built-in bluetooth system but not with a headset with the lock screen on. I thought the problem was with my old headset and I was ready to purchase another one. I am glad to find this discussion before doing that. Whether an  intentional design or not, it is very inconvenient to unlock the s4 before driving.