Screen Repair Locations - Asurion is Very Frustrating

RSPIET
Member

I have a Galaxy S8+ and signed up for Total Mobile Protection. I cracked my screen and want to get it repaired. I live close to Chicago so there have to be repair options near me, even if I have to drive to them. When I try to contact Tech Coach / Asurion, they just ask me for my zip code and tell me that it is unavailable in my area. This can't be true. I have tried asking them where I can go and get it repaired, but they refuse to answer me. This program is useless and frustrating.

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Re: Screen Repair Locations - Asurion is Very Frustrating

bearone21
Leader

google cell phone repair in your zip-code!!

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Re: Screen Repair Locations - Asurion is Very Frustrating

a_phone_mom
Member

Same thing happened to me.  The low price screen repair is just not available because of my billing address - regardless of where I might actually live or be open to driving for repairs.  It basically just isn't an option, even though it is part of what I thought I was buying.

The insurance is basically not as represented.

Re: Screen Repair Locations - Asurion is Very Frustrating

bearone21
Leader

google ubreakifix near me, authorized apple/android service centers.

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Re: Screen Repair Locations - Asurion is Very Frustrating

Aeromeba
Member

That doesn't solve the problem, as it isn't paid for by Asurion.

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Re: Screen Repair Locations - Asurion is Very Frustrating

bearone21
Leader

what's better, paying the deductable or the vendor & getting the phone fixed.

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