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Samsung Galaxy S7 Edge drops Bluetooth calls

Member

My S7 Edge drops all calls either during ringing or within a minute after caller answers. The phone is still connected so you have to use the speaker on the phone. I have only had my phone for 3 days and the first two days it worked fine.if this is how this phone acts I would rather go back to an IPhone.

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Re: Samsung Galaxy S7 Edge drops Bluetooth calls

Community Manager
Community Manager

Elmaring,

You should be in control of the call, not your phone. Additionally, you have 14 days to try any device out with us. Are you still having the call drop concern? What zip code are you in?

KatiM_VZW
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