Samsung Galaxy S5 doesn't erase new voice mail notice

xbeejay
Member

I listen to and erase voice mail and new mail notice stays on

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

Ann154
Expert

Is this for Visual voicemail or the basic non-visual voicemail?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

bearone21
Leader

you've got to listen & delete the vm.

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

xbeejay
Member

As I said in my original post, I listen to and erase voice messages and the new voice mail notice stays on.

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

Ann154
Expert

Please provide more details about the issue in order for the community members to help starting with answering the questions asked already.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

Verizon Employee

We certainly want your voicemail notices to be correct. We will get this resolved, and I am sorry for this inconvenience. When did you first notice this issue? Were there any recent changes, like a software update or new apps?

RosanneM_VZW

Follow us on TWITTER @VZWSupport

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

xbeejay
Member

The new voice mail disappeared, finally, but came right back with a new call and it won't go away!  Nuisance.  I must check several times a day to see whether there might actually be a new voice mail and it takes too much time.

Thanks for your help.

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

deloused
Sr. Member

Is the mobile data function turned on in your network settings?

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Re: Samsung Galaxy S5 doesn't erase new voice mail notice

Community Manager
Community Manager

That does sound like a nuisance! Your time is valuable, and we don't want you to waste anymore of it. I have sent you a Private Message, so we can continue.

 

RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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