Samsung Galaxy S4
TNHockeyGal
Newbie

Since what its sounds like is the LolliPop Update, I no longer see my notification task bar at the top of my screen until I unlock my phone.  Used to be able to see notifications even if the screen was locked.

Also noticing that Google Music app always closes when I try to list music by artist. I can list by album or playlist...

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Re: Samsung Galaxy S4
Snn5
Legend

Try a system cache clear:

Turn off phone

Remove the battery and reinsert.

Hold down the Home and Volume Up keys

Press and hold the Power button while still holding the other keys.

As soon as you see the Samsung logo, release all keys/buttons.

Press on the Volume Down to scroll down to Wipe Cache Partition.

Press the Power button to select it.

Press the Volume down button to highlight "Yes" and press the Power Button to select it.

Wait for a few minutes for the phone to clear the data.

Then press the Power button to select reboot system now.

Wait for your phone to reboot.


If that doesnt work try this:


Plug into charger for the entire process


(DISABLE google backup and restore of apps and app data)


Charge to 100% and back up and factory reset the phone

Factory reset one more time

Unplug from charger

Set up your phone

Leave phone on until it dies and turns off 1 time

Leave off and recharge to 100%

Re: Samsung Galaxy S4
B33
Legend

I like using this feature when my phone is on the Fritz

Re: Samsung Galaxy S4
TNHockeyGal
Newbie

neither 1 worked... still unable to get that notification bar back viewable without unlocking my screen.

I have a couple of specific apps that I need to be able to see notifications when screen is locked. (Dog tracking system that will

send me notifications if my dog breaks my home barrier zone.....and if I'm not looking at my phone, I would have to unlock every single time just to

see if a notification is there.)

Renee Berreth

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