Samsung Galaxy S4, Android 5.0.1 will not update
mudclam
Newbie

My Samsung Galaxy S4 still works great on Android 5.0.1, but now I want to play Words With Friends Classic, which requires Android 6.0 or higher. When I try to use System updates, it says my last update was in January 2017. Check for new updates results in "Software update is temporarily unavailable. Try again later."  How many months is it going to be unavailable?  Something is wrong here.

Is it possible to update my version of Android to 6.0 or higher?  Or do I have to purchase a new phone to get Android 6.0 or higher?

Labels (1)
0 Likes
Re: Samsung Galaxy S4, Android 5.0.1 will not update
tikibar1
Community Leader
Community Leader

The last update was January 13, 2017:  Galaxy S4 Software Update

Due to the age of the phone, it won't be receiving further updates. 

 

Re: Samsung Galaxy S4, Android 5.0.1 will not update
boringusername
Master - Level 1

Of course, it won't update it's on the old phone. At best phones get maybe 2 years of OS updates. It came out 6 years ago. does it support HD calling?

This Samsung is as close to your S4 https://www.verizonwireless.com/smartphones/samsung-galaxy-j7-v-2nd-gen/?sku=sku3080114 as your going to get.

Re: Samsung Galaxy S4, Android 5.0.1 will not update
jrh4054
Specialist - Level 3

My S7 is still on Marshmellow.  Other than excessive battery useage, it's working well.  I haven't gone to a later model because of the pain involved in setting up a new phone, and, about as important, paying nearly $1000 a new one.

0 Likes