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Samsung GS4 Roaming

Member

I am currently in a different Country and wish to deactivate all roaming. I have Mobile data unchecked and Global Data Roaming Access set to deny data roaming access, but my phone is still roaming (says voice only roaming, but the roaming signal, with the small R, and other data accessed material still seam to come through) . I have set my phone on airplane mode as not to roam but is there anything I have missed that would allow me not to do so? I am on a Samsung Galaxy s4 4.4.2.

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Re: Samsung GS4 Roaming

Community Manager
Community Manager

Hello Wumbro!

I hope you are having a great time traveling! It sounds as if you've covered everything when it comes to avoiding roaming charges. However, just to be sure, please follow these steps to get in touch with our Global Support Team to check on things: http://vz.to/18oaptS

Thank you,

ChristinaB_VZW
VZW Support
Follow us on Twitter @VZWSupport



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