- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My phone locks up when I use the camera. Can't get it powered up.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
You mention two things: Your phone locks when you use the Camera, and you cannot get it to power on?
For the Camera issue: I would try clearing the Cached data from the application. To do this, go to Settings>Applications>Show System Applications>Camera>Storeage>Clear Data
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I use my camera everyday, so I can imagine how concerning this must be, KSIMS68. Let’s dive right in and find a solution. When did this problem start happening? Does it happen intermittently or 100% of the time? Can you please clarify if you are referring to a separate issue with the phone not powering up? Please share details.
AnthonyC_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!