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S9+ still on Oreo, software assitant no help
applesnoapples
Enthusiast - Level 1
‎06-04-2019 04:32 AM

My Samsung Galaxy S9 Plus is till on Oreo and samsung version 9. My husbands updated to Pie.

I have tried checking for updates, no change. I have used the Software Upgrade Assistant, no change.

Any ideas?

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Re: S9+ still on Oreo, software assitant no help
vzw_customer_support
Customer Service Rep
‎06-06-2019 04:37 AM

Good morning, applesnoapples, and thank you for reaching out to us. Do you know if anyone else has been able to perform this software update on this Samsung model? AnthonyM_VZW

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