S8+ made weird noise and shut off??

Member

I just played my music and 20 seconds later my phone started letting out a horn like noise and then just turned off randomly... I finally got it to come back on... Anyone have this happen? or know what could be wrong?

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Re: S8+ made weird noise and shut off??

Sr. Member

Use the Verizon app to run a device health check and see if it can find anything

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Re: S8+ made weird noise and shut off??

Community Manager
Community Manager

An unexpected shut down interrupting your tunes isn’t a good experience, JESTOL39. Let’s get to the bottom of this. Kathy65793 had a great suggestion to view the My Verizon Health Check to see if anything pops up as a red flag. How long was your device non-responsive when this happened? Had any error messages popped up at the time? Please share details.

LynnD_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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