S7edge fingerprint scanner will not setup
mhickey31
Newbie

S7 edge fingerprint scanner will not setup. Tried clearing the cache

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Re: S7edge fingerprint scanner will not setup
vzw_customer_support
Customer Service Rep

mhickey31, the fingerprint scanner is a great way to protect your phone. Don't worry, we'll help you get this working. What kind of error message do you receive when you try to set up your fingerprint on your S7 Edge? Have you been able to set it up successfully before?


JosephT_VZW
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Re: S7edge fingerprint scanner will not setup
bd94s10
Specialist - Level 2

Do you have corp email setup on the device? Although not likely I've seen some organizations seem to disable the fingerprint scanner if corp email is setup on the device. I know I know.. doesn't make much sense.

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