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S7 edge battery drains

Member

My battery is only lasting about 8 hours and I dont use it that much. I already deleted Oculus and Oculus rooms. Help!

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Re: S7 edge battery drains

Novice

Have you gone into settings to see what is draining all of your battery if anything? 

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Re: S7 edge battery drains

Customer Support

Jneg,

I know how important it is to have a dependable battery at all times. I want to make sure that we take care of this for you. Can you tell me if the device software is up to date? I would like for you to take these next steps to see if the device shows an internal battery problem. Please click http://spr.ly/65808ONDe .



VeronicaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: S7 edge battery drains

Novice

I got the Samsung Galaxy S7 on Saturday and it didn't make it through the day on Sunday or Monday after a full overnight charge and moderate use.  I returned it Tuesday.  It is an absolutely terrible phone for $700.  If you can get rid of it, do it.

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