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S7 Upgraded to G930VVRU4BQA4 Now Camera Doesn't work
KEIBRO74
Enthusiast - Level 2
‎03-30-2017 06:30 AM

My S7 was upgraded to G930VVRU4BQA4 on 3/27/2017.  I noticed that night that the front facing flashlight (LED) did not work.  Today, I tried to take a picture using the front facing camera and it doesn't work.

Can I roll back to G930VVRU4BQA2 that was installed on 3/6/2017 or is there some other way to fix the software so that the front facing camera will work (as well as the flash/LED that is used for the flashlight)?

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Re: S7 Upgraded to G930VVRU4BQA4 Now Camera Doesn't work
KEIBRO74
Enthusiast - Level 2
‎03-30-2017 07:39 AM

Okay, for some reason, I did a Force Stop of the application, cleared the Cache, rebooted my phone and now both the flashlight and camera work.

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Re: S7 Upgraded to G930VVRU4BQA4 Now Camera Doesn't work
Ann154
Community Leader
Community Leader
‎03-30-2017 06:58 AM

You can't revert back to the previous version of the OS.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: S7 Upgraded to G930VVRU4BQA4 Now Camera Doesn't work
KEIBRO74
Enthusiast - Level 2
‎03-30-2017 07:24 AM

So the only fix is to wait for Verizon to correct it? 

Does anyone else have the same issue with this update?

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Re: S7 Upgraded to G930VVRU4BQA4 Now Camera Doesn't work
KEIBRO74
Enthusiast - Level 2
‎03-30-2017 07:39 AM

Okay, for some reason, I did a Force Stop of the application, cleared the Cache, rebooted my phone and now both the flashlight and camera work.

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