S6 photo collage and photo editor not working
Jcam217
Newbie

When I go into gallery, select a photo, tap edit, then tap collage, nothing happens.

When I tap photo edit, it says app not installed with a download button. When I tap download, it says app not found. I've tried resetting my phone settings, and still an issue.

Help!

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Re: S6 photo collage and photo editor not working
vzw_customer_support
Customer Service Rep

Jcam217-


You have a great device! I am sure you are enjoying all the features this phone has to offer. I would like to make sure the Collage option works properly for you. Please go into  your phone's gallery without selection a picture, then click on the Settings (located on the lower left) and select Create Collage. Please keep me posted if this works for you.



CarmenT_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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