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S6 Bluetooth issues after G920VVRU4BOG7
Cesar5571
Newbie
‎09-30-2015 06:41 AM

Ever since installing update G920VVRU4BOG7, my S6 no longer will maintain a connection to my Ford Sync system. Anyone else experiencing this, and if so, is there a fix?

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Re: S6 Bluetooth issues after G920VVRU4BOG7
MiiHere
Champion - Level 3
‎09-30-2015 06:48 AM

Try going into settings, applications, application manager, all (scroll left to get to all,) Bluetooth and delete the cache and data and restart your phone. You'll have to pair it again with your car.

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Re: S6 Bluetooth issues after G920VVRU4BOG7
Cesar5571
Newbie
‎09-30-2015 10:34 AM

Sadly, that did not work. I am able to pair the phone to the car, but it won't connect the audio, so I cannot make calls. Also, when using the audio for music, when I set the input as Bluetooth, it lists my phone then immediately then says the device is disconnected.

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Re: S6 Bluetooth issues after G920VVRU4BOG7
MiiHere
Champion - Level 3
‎09-30-2015 02:16 PM

You could try deleting all the cache. Settings>storage>cached data

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Re: S6 Bluetooth issues after G920VVRU4BOG7
MiiHere
Champion - Level 3
‎09-30-2015 02:16 PM

Just make sure you restart afterwards.

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Re: S6 Bluetooth issues after G920VVRU4BOG7
Cesar5571
Newbie
‎10-01-2015 11:44 AM

Thank you for your suggestions. I used them, along with pulling the fuse and resetting SYNC, and I now have audio again. Hopefully this will come in handy for everyone who experiences this issue.

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