S5 update caused micro SD card to be unreadable.

[cfwegman]

I loaded the Verizon patch update last night.  now my 32G micro SD card is unreadable, by the phone.  The card is fine.  I off loaded all the photos onto the laptop.  reformatted it.  phone still will not access the card.  Says its blank or unrecognized.  Phone fails to reformat it too.  Nice update!!  So is there something that I have to do to access the card or wait for a patch to be issued?

[B33 · Accepted solution]

You might give this a try.. Run the phone through a system cache clear, see if that solves the issue if not run another one and you might have to follow that with a Factory Reset.. sometime updates can the throw a phones internals off and they need to re righted and running a F.R. may help do that.. but try the system cache clear first..

[acraftylady]

Strange, the update didn't affect my card at all. Mary

[cfwegman]

B33 I took your advice, found how to clear the cache partition via the 3 button hold on startup.  Then put the card back in and all is fine now.  Thanks for the tip.

[cfwegman]

Well i thought it worked.  problem is still there.  I did a full reset.  rebuilt everything from scratch.  SD card still isn't working.  bought a brand new Samsung 64GB pro microSDXC UHS-I card.  same problem as with the sandisk 32.  my newly updated S5 didn't mount the card automatically like it did before the update, and if I try to mount it I get the message card is either blank or an unrecognized file system.

All this and that, remember the 32GB Sandisk was my cameras file location prior to the update.  Same card that was in my S3 for 2 years and then my S5 since I got it.  Until the software update.  So its not the old card or the new card.

I just read on some forum that the new 4.4.4 update intentionally killed use of the SD card.  surely not.

So what do I do to regain use of my SD card(s) ?????

[B33]

O wow that's not good at all, well if you've had your s5 less than 14 Days you might want to return to your local store have them DOA it and get you another unit hopefully without the new update,  I done that back in Feb. with my very first Droid Maxx it had issue with Kit Kat it was under the 14 day return so they handed me a brand new Droid Maxx it had Jelly Bean on it.. it ran fine on that OS for good long run..

[vzw_customer_support]

cfwegman,

I definitely want you able to use your SD card! When you put the new one in, did you format it at all? Also, will it allow your card to mount if in Safe Mode? http://vz.to/Z8Q0by Keep us posted!

SandyS_VZW
Follow us on Twitter @VZWSupport

[cfwegman]

Thanks, tried safe mode, no difference.   Phone reports the card is blank or an unsupported file sys. It will not format the card.  It will not auto recognize a brand new Samsung 64gb card.

[cfwegman]

Again, all was perfectly functional before I loaded the update 2 weeks ago.

[J1_88]

I have the exact same problem and have followed all of the above instructions and still nothing. Good luck.