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Reset data compromised

srado
Member

My Samsung 3 just restarted itself.  When it came back on, there was a message saying I needed to reset my device & all data would be lost.  I didn't click on reset, instead I popped the battery off & restarted it that way.  The message didn't come back up & phone is working fine. Any ideas what that message is all about?

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Re: Reset data compromised

Community Manager
Community Manager

Srado

I would be concerned too if my phone did that out of the blue. Do you have your device backed up? I would highly recommend backing it up just in case anything happens to the phone. Once you are backed up, make sure you have everything up to date.

http://www.verizonwireless.com/support/how-to-use-verizon-cloud/

ChristopherM_VZW
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