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Recent Update Message+ Changes
Xprimentyl
Enthusiast - Level 3
‎06-22-2018 12:46 PM

Hello,

There was recently an update to my S7 and wanted to verify
if the Message+ app was affected. I noticed I can no longer choose a separate
notification tone for my text messages and neither can a choose the color the
LED flashes. Is this true or have those options just been moved somewhere less
intuitive? I’m hoping the latter…

Thanks!

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Re: Recent Update Message+ Changes
deloused
Master - Level 3
‎06-23-2018 01:45 PM

Were you using those notification settings in the Settings or Contacts app? I don't think the Messages+ app changed

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Re: Recent Update Message+ Changes
vzw_customer_support
Customer Service Rep
‎06-25-2018 01:53 PM

Xprimentyl,

 

I'm sorry to hear you're having issues with your notifications since the update. I can certainly address this for you and get everything resolved. deloused had some great questions. Were you using those notification settings in the Settings or Contacts app?

 

Juan_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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