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Recent Update 10 Jan 2020

Member

Since a recent update on 10 or 11 Jan 2020 my Samsung phone and watch are not holding a charge as long as before. My phone and watch would hold a charge for three (3) days and now I'm lucky if I can get two (2) days. 

Hope someone can help!!!!

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Re: Recent Update 10 Jan 2020

Community Manager
Community Manager

Thank you for reaching out to us today. We would be happy to help in any way we can with your device to make sure that it is meeting your needs. How do you normally used the phone and watch? Have you installed any new applications since you update the device?

 

RogerZ_VZW

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Re: Recent Update 10 Jan 2020

Member

I do not play any games or watch viedos. All I did was an update on 10 Jan 2020 on both my phone and watch. Still lucky if I can get two (2) days on a charge. So NO , my question has not been answered.

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Re: Recent Update 10 Jan 2020

Community Manager
Community Manager

I am sorry to hear that you feel that your concern has not been addressed, however, there was not a question asked in your initial message. What question did you have?

EdwardL_VZW

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