MY SON RESET MY ENTIRE PHONE-I HAD A TON OF PICTURES ON INTERNAL MEMORY (TOOK THE CARD OUT TO TRANSFER PICS AND NEVER PUT IT BACK IN & WAS GOING TO BE TRANSFERRING THE INTERNAL MEMORY ONES AS WELL AT A LATER DATE UGH) SO NO CONTACTS ETC...BUT MY PICTURES ARE ALL GONE AND IT APPEARS THEY ARE NOT ON MY CLOUD AS THE STORAGE ON THERE WAS FULL. AM I SOL? THANKS FOR ANY HELP-SINCERELY-COMPLETELY DISTRAUGHT
Let's see what we can find out! I know I would be distraught myself if my phone was completely reset. Are you aware if you had any applications actively backing up your pictures and information? You can download the Verizon Cloud application (http://vz.to/1rVG0ux) and see if there's any pictures that can potentially be restored from a previous back up. Let us know if you have any questions.
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