Purple Dots on Front Facing Camera

Impy5
Member

I have a S6 Edge that I purchased new last April, I never really used the front facing camera until about a month ago and noticed that there are purple spots every time I take a picture. After some research I now know that this is a known issue however since I made my purchase last year will I still be eligible to get a replacement?

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Re: Purple Dots on Front Facing Camera

fernandobot
Sr. Member

so long as there is no physical damage you ought to be covered by the 1 year manufacturer's warranty. contact Customer Care and request Tech Support by calling 1-800-922-0204. you'll want to call from a separate device if available.

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Re: Purple Dots on Front Facing Camera

Community Manager
Community Manager

Impy5,


No one likes to see spots in their selfies. We want all your front facing pictures beautiful and spot free. Have you powered the phone off and on? Does this happen in all front-facing pictures or does it vary depending on the light?


KatrinaN_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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