Problem with email updating
fdbuff
Newbie

Is anyone else having a problem with your AOL email account updating on the phone? It hasn't loaded a new email since 12/21/12. It goes through the refreshing process but nothing happens.

When I go to delete the account and reinstall it, a box comes up that reads, "Account is needed by some apps. You can only remove it by resetting device to factory defaults (which deletes all personal data)"

Please help..

Thanks

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Re: Problem with email updating
tikibar1
Community Leader
Community Leader

Search is your friend; there are at least five threads about this on this forum, affecting various phones and e-mail services (primarily Yahoo and AOL); here's four of them:

https://community.verizonwireless.com/thread/791010

https://community.verizonwireless.com/message/920801#920801

https://community.verizonwireless.com/thread/790390

https://community.verizonwireless.com/thread/790925

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