Pre-ordered Feb 23rd but still processing?

Member

I pre-ordered February 23rd so I could receive my phone on the release day. I checked everyday since March 9th and it still says Processing check back later. What's going on?

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Re: Pre-ordered Feb 23rd but still processing?

Member

I had the same issue and called on the 11th because I was guaranteed that it would be delivered by 8pm.  I called Verizon and it hadn't even shipped yet.  They said there was some kind of issue with the order and it wasn't going to ship.  Then they couldn't cancel it.  I was on the phone for well over an hour and they were finally able to cancel and I went into the store to get it.  Good luck.

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Re: Pre-ordered Feb 23rd but still processing?

Member

This is such [removed as required by the Verizon Wireless Terms of Service]. It's still processing guess I'll have to call and cancel tomorrow if i can. It's customer service like this that's making me think about switching to sprint or t mobile.

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Re: Pre-ordered Feb 23rd but still processing?

Member

Problem solved

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