I purchased the Verizon wireless charging pad (VZW1COIL-WC) on March 2 via the website. The charger was received the following week (March 9) and as of April 5, it no longer works.So I am out the $75.23 paid because it is past the 14 days. Basically that means Verizon can sell low quality products that only need to work for 15 days and they make money while the consumer loses money. I am very disappointed with this, I'm a newer customer and this puts a bad taste in my mouth. No recommendation for Verizon products or customer service coming from me.
Pamela-
Thank you for the reply, it is appreciated. Here is the info:
Charger is not damaged by liquid or physical issues. When I place the phone on the charging pad, the red charging light doesn't turn on, nor does the charging icon show up in the phone. I am still using the cover I purchased item# SM-G900VWWLDRCO which was working up to April 4. I have removed the cover and re installed to make sure it is in the proper place. I can unplug the cord from the charging pad and plug the cord directly into the micro USB port of the phone and it will charge the phone. So to me, that points to the box or the cover being bad. I paid $75.23 for the box and $42.99 for the cover. I just want this to work, or return then and use the normal charging method.
Tara
The charging pad should have a one year warranty - take it and your receipt to the store you bought it at and have it exchanged for a working one.
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