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Please Help S4 wont turn on

Member

Someone please help I have tried to update my phone but now it wont turn on. It has the little green man and says 'installing system update' all it does is get to 100% vibrate, turn off then come back on again with 'recovery booting' in the top left corner then it goes back to the little green man Smiley Sad

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Re: Please Help S4 wont turn on

Sr. Leader

If you can pull the battery do that and press the power button for 25sec. try that.. let it set for about 10 min. then re-install the battery and repower it up see if the update will push through..

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Re: Please Help S4 wont turn on

Member

Thank you for your reply but nothing happened the little green man is still on screen Smiley Sad

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Re: Please Help S4 wont turn on

Member

When my Samsung did that, I pushed the volume down button at the same time as my power button and it fixed the issue.

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Re: Please Help S4 wont turn on

Sr. Leader

Your welcome.. I'll add if your close by a Corporate Verizon store you might see what they can do for this issue. they might be able to get the update to push through or they could run a Factory Wipe and start the process over again, but they should be able to get it fixed for ya..  Good Luck.. b33

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Re: Please Help S4 wont turn on

Member

thanks but im sure we don't have them in the UK Smiley Sad

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Re: Please Help S4 wont turn on

Member

I tried that but still nothing thank you for the advise

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Re: Please Help S4 wont turn on

Sr. Leader

I'd say probably not.Smiley Happy Are you visiting there?

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Re: Please Help S4 wont turn on

Member

no thats where I live

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Re: Please Help S4 wont turn on

Sr. Leader

O ok )   I know this may slide on off topic trail a bit but how is the weather over there we are in the Teen's right now setting on 13deg. with a chill of 0 Deg. definitely Cold..

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