Photos that show upside down or sideways????
Muck
Newbie

My S6 Edge has the photos that either show upside down or sideways sometimes. I called tech support they sent me to Best Buy remote store to get an update that only Best Buy has from Samsung without wiping my system. I went to Best Buy and they looked at me like I was crazy and didn't know what the heck I was talking about. In the mean time I still have my photos showing upside down or sideways. Any answers out there without wiping my system? Yes my screen rotation is turned on.

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Re: Photos that show upside down or sideways????
MiiHere
Champion - Level 3

Are you talking about the photos you take? Or all MMS messages show upside down?

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Re: Photos that show upside down or sideways????
Mike8972
Contributor - Level 1

Does your Screen Rotation feature work properly?  Some phones have had a defective gyroscope problem. Your issue could be tied into that problem.

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Re: Photos that show upside down or sideways????
bd94s10
Specialist - Level 2

Some issues have been seen on the S6 Edge with this challenge. If your on the latest software and still experiencing this issue contact VZ. You more than likely need a replacement device.

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