Phone won't connect to Wi-fi
psw2
Newbie

Starting last night my phone will not connect to my wi-fi.  I keep getting the message "Authentication error occurred."  I don't even know where to start to fix this problem.  Any ideas?

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Re: Phone won't connect to Wi-fi
vzw_customer_support
Customer Service Rep

Hi psw2 - Let's get your WiFi back in action! Have you tried removing the saved network through Settings>WiFi? Have you tested the connection on another WiFi network?

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

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