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Correct Answer!
Phone will not shut down
Lola24
Member
‎01-22-2021 05:21 PM

My shut down button will not them phone off. Unable to turn phone off since Jan 19 th 2021 software update. Anyone with this problem.

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Correct Answer!
Re: Phone will not shut down
vzw_customer_support
Customer Support
‎01-24-2021 05:37 PM

Let's get this resolved ASAP so you can turn your phone off.  What type of phone is this?  Has this phone been wet or damaged at all?

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