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Phone locked after powering down.

Can't remember pattern. anyway to unlock without factory reset?

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Re: Phone locked after powering down.

Customer Support

We certainly want to see you be able to keep your phone secure but don't mean to cause any inconvenience! I am sorry to hear about the situation. Have you previously setup a Samsung account on this device? Are you only being prompted for the reset at this point?

YaleK_VZW
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If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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