I woke up today to my phone completely resetting itself like I just got a whole new phone?
Oh my, PROSINSKI10. This is definitely not how we want your day to start. Let's check the device together and figure out what's going on. Has there been any damage to the phone? Has there been any new updates or apps added to the phone? Are you able to use your phone like normal since the update?
Verizon_Customer_Service
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