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Ok google from any screen missing

robotray
Member

In the galaxy s6 the ok google from any screen option is missing. Going to google app>settings> voice> ok google detection> the (from any screen) is missing. Please help. PS I already Updated the google app.

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Re: Ok google from any screen missing

Tidbits
Sr. Leader

Turn off SVoice and double check. I believe that has to be off in order for it to show up. I could be wrong though.

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Re: Ok google from any screen missing

robotray
Member

I will try that and get back with an answer

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Re: Ok google from any screen missing

Cmorales
Member

Same thing on my Sg Edge.  Its very confusing and frustrating.  I've already tried Force Stopping and Disabling S Voice.  Nothing works. 

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Re: Ok google from any screen missing

robotray
Member

Another update. Disabling S voice completely still didn't fix the issue. I can only use ok google from the home screen.

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Re: Ok google from any screen missing

Apparently google removed it in a recent update, see here: https://productforums.google.com/forum/#!msg/websearch/xGiV6D4PMS8/Askz3-LqvVgJ

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