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Note 20 ultra activated but cant send messages?

SANNAEEANNAS
Member

Just activated my note 20 ultra from my Google pixel 2xl and I have service but can't send messages or receive messages? Talked to a Verizon agent and he told me to power off my devices and after 5 min and to turn on the note 20 ultra and I should be good but it still doesn't work? Do I need to switch the sim cards? 

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Re: Note 20 ultra activated but cant send messages?

vzw_customer_support
Customer Support

We would be more than happy to assist you with getting to the bottom of this ASAP! We will be sending you a Private Note, so we can continue.

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