Not receiving all text messages being sent to me
scthornt
Enthusiast - Level 1

I have a Galaxy s6 that often doesn't receive every text message being sent to me. Nor does the receipiant always receive my response. I have tried switching between stock messages, message+, and Google Messages. Nothing seems to be fixing the issue. I know this phone is extremely outdated, and that the apps may not perform as they would with newer models. 

On other days I will recieve or send duplicate messages. I often restart the phone hoping to fix the issue but it doesn't seem to help.

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Re: Not receiving all text messages being sent to me
vzw_customer_support
Customer Service Rep

scthornt, have you tried using a different browser? Also, have you cleared your current browser's cache, cookies, data and history?

 

StephannieP_VZW

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